TENET
"Your Technical Education Network"

office (800) 830-2645

local 603-645-6616
email
tenet_ed@msn.com

 

Policies & Procedures

Grievances

Students may file a grievance with TENET via email at tenet_ed@msn.com, by phone at 1-800-830-2645 or mail at;

TENET
PO Box 10574
Bedford, NH 03110

If the matter is not resolved to the student's satisfaction the student may contact the Office of Career School Licensing by phone at 603-271-6443 or mail at;

Office of Career School Licensing
Department of Education
101 Pleasant St
Concord, NH 03301


Cancellation of enrollment agreement terms

Students may cancel their enrollment in a course anytime before the course is shipped or by returning the course materials within ten calendar days of the date the course was shipped to the student or the student's agent. All refunds shall be paid within thirty days of written notification from a student of cancellation or withdrawal. Students receiving benefits from federal programs shall be subject to federal refund policies, rules and regulations. Any and all monies in a student’s account shall be forfeited after nine months of inactivity. The purchasing of a course is indicative that the purchaser and/or student agrees to the aforementioned terms.


Refunds

Students will receive a full refund of course tuition and materials returned in an as new condition as per TENET’s cancellation of enrollment agreement terms.


Withdrawal

Students not submitting course work within the six month course registration period will be considered withdrawn from the course unless the student has monies in their account. If a student has monies in his/her account at the end of the six month course registration period, his/her course registration will be automatically renewed using any monies in the student's account. Students will be considered withdrawn if and when they have returned the course materials as per TENET’s cancellation of enrollment agreement terms. Students withdrawn from a course will not be awarded any credit for the course.


Calendar

Because TENET is a correspondence school we do not have a traditional school calendar such as semesters and summer breaks. Students can call or email TENET twenty-four hours a day, seven days per week. TENET has open enrollment whereby students can register for a course at any time.

 

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